Subscription Plans
Individual or Tiny Perl Shop
- 1-2 Perl developers
- Email support
- IRC support
- Maximum of 2 hours of support a week
- $100 per week
Small Perl Shop
- 3-8 Perl developers
- Unlimited email support
- Unlimited IRC support
- Higher priority
- Up to 3 hours of phone support per week
- $500 per week
Larger Perl Shop
- 9-15 Perl developers
- Unlimited email support
- Unlimited IRC support
- Highest priority
- Up to 6 hours of phone support per week
- $1000 per week
Very Large Perl Shop
- > 15 Perl developers
- Contact me at to discuss a customized subscription plan.
Earn Commissions
If you help sign up a subscriber, you can earn a commission of 5%. The
commission will be for the duration of a contiguous subscription. Of
course this is not allowed if you are subscribing your own workplace.
Subcription Specials
Free Trial Week
If you are new to Perl On Call, you can try out the service for one
week free of charge with no obligation to sign up for a paid
subscription. Trial weeks have unlimited email and IRC support and the
only phone support will be the intake interview. Try out and see how
it works and how it can be beneficial for your Perl stadd. Contact me
at to get your free trial week of service.
Subscribe for 10 Weeks, Get one Free
For every 10 weeks that you are subscribed, you earn one extra free
week. This offer rnns for as long as you are subscribed.
Subscription Services
Intake Interview
All new subscribers will be offered a conference call intake
interview. This will be scheduled during the free trial week or the
first week of a paid subscription and it should last about 30
minutes. The interview will allow your Perl staff and myself to learn
about each other and to work out the best ways to have Perl On Call
help you.
Unlimited Email Support
Each subscriber will get their own mailing list
(e.g. yourcompany@PerlOnCall.com) which will only be accessible to
myself and your Perl staff. I use the term 'unlimited email' in the
sense of no pre-set limit. Obviously you shouldn't expect 40 solid
hours of email support for only $500. But some weeks a client may get
more and some weeks less than the weekly average. If you feel like you
are not getting enough support, let me know and we can create a
solution.
Unlimited IRC Support
I am usually on irc.perl.org net with a nick of 'uri'. You can message
me or create a channel for your staff and I so that we can discuss
Perlish things. This is a good way to work on little problems such as
regexes and one-liners. It is also a way to have discussions amongst
several of your staff where we can work on your Perl issues. As with
email, unlimited means there is no preset fixed limit.
Telephone Support
Phone support can be the most effective way to work out a solution to
a complex problem. Conference calls are the sometimes most effective
communications medium for certain situations. I will guide the flow of
the conversation so it is focused and effective but I will also keep
it from being irritatingly dull. Calls must be scheduled in advance
and there is a maximum total phone time per week in each subscription
plan.
Response Time
All email queries will be acknowledged by the next business day. In
most cases you will get a very quick reply with my initial take on
your issue. Commonly, email threads will develop when we get into a
discussion about some interesting problem your group is working on. In
that case the response time will be very rapid. Sometimes answers will
take longer to find and I will keep you informed about the status of
your query. My goal is to be able to resolve your Perl queries in a
time frame that works for you.
Coverage Hours
Hours and days will vary but I expect to be available over 40
hours a week.
Payment Terms
Subscriptions
Subscriptions are in weeks which are are from Sunday to Saturday.
There is a four week minimum order and a subscription can be cancelled
any time after that. Subscription weeks must be paid up in
advance. After payment is received, you will be credited with the
number of weeks ordered plus any bonus weeks. When your subscription
term is nearing its end, I will send out a reminder. And no
subscriber cards will fall out of these pages and into your lap.
Hourly Work
Extra help beyond your subscription can be done on an hourly basis.
Hourly rates are $85/hour for subscribers and $95 for
non-subscribers. Hourly work will be billed weekly and is 7 days net.
Pay by Check
Make your check out and send to
Sysarch, Inc.
79 Everett St.
Arlington, MA 02474
Sysarch, Inc.
79 Everett St.
Arlington, MA 02474
Or Pay by Paypal
Copyright © 2005 Sysarch, Inc -- Last Modified Sun Jun 26 01:47:02 2005